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FAQs
22 / 08 / 18
Q: Where do I order the parts I need for the repair?
A: You can order directly from our company. If you feel inconvenient, since our products use international common parts, you can also buy the same parts from other high pressure water jet suppliers for replacement.
22 / 08 / 18
Q: The product I purchased needs to be repaired, what should I do?
A: If the damage is minor, we will give remote guidance to facilitate your local repair. If the damage is more serious and cannot be repaired by yourself, we recommend that you ship the product back to our company for repair.
22 / 08 / 18
Q: Can the product be warranted?
A: Only the main unit of our products can be warranted for a period of 12 months. The warranty is not available for wearing parts (such as seals) and accessories. You can contact us for details.
22 / 08 / 18
Q: When will the products be shipped? By what logistics method?
A: We ship the products within one week after we receive the payment. Usually the products are shipped via Fedex by default, but if there is a need to specify a logistics method, you can also contact us.
22 / 08 / 18
Q: Is the quote I get a total price?
A: The price we quote is the pre-tax price of the product. The final total price is also subject to the calculation of taxes as well as shipping fees. If additional fees are charged when passing through customs, they will all be borne by the buyer.
22 / 08 / 18
Q: Will there be a price discount?
A: If you have a large quantity order, you can contact us to negotiate.
22 / 08 / 18
Q: How can I know the offer of this product?
A: Please attach the name of the product and the code to send an email to info@howeverjet.com for inquiry.
22 / 08 / 18
Q: Why can’t I find the price of the product?
A: Our products may vary in price depending on the configuration of different accessories. If you want to know the price of the product, please contact us for consultation.
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